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Over the past few decades, Komatsu has developed to become a global giant due to their strength and expertise within the various fields of logistics, excavating, construction and mining. Using progressive designs and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded immensely. Utilizing their first-class manufacturing capabilities and contemporary design methods, Komatsu has become known to fabricate the kind of rugged and dependable forklift that clients across the world have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the ever-increasing need for its products in the North American market. To better expenditures and efficiencies, a contemporary plant was built in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to meet the needs and demands of their clients worldwide while remaining a primary producer and provider of innovative lift trucks and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied clients along with their North American consumers.
Following years of providing customer service and maintaining relationships, Komatsu Forklift recognizes that meeting the customers’ wishes is vital. All new product improvement at Komatsu starts first with the customer. By welcoming input and criticism, they are able to ascertain client wants and expectations then develop progressive concepts and then manufacture to exceed Komatsu Engineering Principles. Assuring customers that quality is planned from the start and sustained through the manufacturing, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
The engineers at Komatsu are experts who concentrate on designing heavy-duty equipment, lift trucks and construction equipment. Their design expertise assures that every piece of equipment will last in even the toughest functions and environments. Adherence to strict engineering principles allows Komatsu Forklift to meet ISO 9001 standards. Computer aided design and strict internal quality standards all contribute to top-quality lift truck products. Komatsu Engineering Standards translate the current and innovative expertise used in advanced mining and construction equipment into world class equipment.
The modern and well-organized factory in Covington, Georgia is a full service plant. This state-of-the-art plant starts the production process with unrefined steel which is then welded, designed and prepared. Once assembled and painted the forklifts are ready to leave the facility and enter the market. Maintaining quality control through the duration of the production process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that a product is only as worthy as the people who support it and sell it, their dealers make all the difference. Komatsu Forklift features an exceptional network of company dealers and independent dealers who are working hard to outdo expectations. Specialized in all aspects from product sales, service or operating instruction, or aftermarket support, their diverse association of experienced and capable experts are available. Komatsu Forklift Vendor locations across the country have a Komatsu OEM parts on-hand to offer the essential service required to keep customers’ operations running smoothly. Computerized, real-time access with next day distribution from their highly automated distribution hub is an alternative option. The online K-Link system assists dealers with online components management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they understand that their world-class clients rely on Komatsu lift trucks in their every day operations. So Komatsu focuses their attention on their nationwide account customers enabling them to benefit from an original relationship that lets them customize their partnership in order to raise consumer efficiency and profits. Komatsu national account clients have access to on-line parts and operations support system and a inclusive fleet administration program, offering the ability for Komatsu to be their total solution for any forklift worries.
The dependable and efficient staff at Komatsu Forklift U.S.A., Inc., are focused on offering their clients an exceptional experience no matter whether it is through product sales, education, maintenance, or aftermarket support. They want to guarantee the level of client service provided will help their customers meet or exceed their ambitions and build a thriving business/client relationship in the process. Komatsu strives to be familiar with each of their customers’ distinctive means of doing business and enjoys working together to develop a plan to best insure their ongoing success.
